Learning LAB - Branches not accessible – Incident details

All systems operational

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Branches not accessible

ResolvedPartial outage9 hours 17 minutes

Affected

User APP

Partial outage from 7:00 AM to 10:36 AM, Operational from 10:36 AM to 4:17 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Temporary fix is ready in production, we are monitoring

  • IdentifiedUTC

    Due to yesterdays security updates clients who have branches experience issues with accessing the platform using the direct branch URL. The problem is identified, fix is on the way.