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    <title>Learning LAB Status - Incident history</title>
    <link>https://status.thelearning-lab.com</link>
    <description>Learning LAB</description>
    <pubDate>Mon, 23 Sep 2024 07:00:00 +0000</pubDate>
    
<item>
  <title>Branches not accessible</title>
  <description>
    Type: Incident
    Duration: 9 hours and 17 minutes

    Affected Components: User APP
    Sep 23, 16:17:03 GMT+0 - Resolved - This incident has been resolved. Sep 23, 10:36:57 GMT+0 - Monitoring - Temporary fix is ready in production, we are monitoring Sep 23, 07:00:00 GMT+0 - Identified - Due to yesterdays security updates clients who have branches experience issues with accessing the platform using the direct branch URL. The problem is identified, fix is on the way. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 9 hours and 17 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>16:17:03</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>10:36:57</var> GMT+0</small><br><strong>Monitoring</strong> -
  Temporary fix is ready in production, we are monitoring.</p>
<p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> -
  Due to yesterdays security updates clients who have branches experience issues with accessing the platform using the direct branch URL. The problem is identified, fix is on the way..</p>
]]>
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  <pubDate>Mon, 23 Sep 2024 07:00:00 +0000</pubDate>
  <link>https://status.thelearning-lab.com/incident/cm1euhsc3000aoqz5i6vr062h</link>
  <guid>https://status.thelearning-lab.com/incident/cm1euhsc3000aoqz5i6vr062h</guid>
</item>

<item>
  <title>Some platforms not accessible</title>
  <description>
    Type: Incident
    Duration: 1 hour and 55 minutes

    Affected Components: Admin APP, User APP
    Sep 22, 19:45:01 GMT+0 - Resolved - All systems stable and problem is resolved. Sep 22, 17:50:00 GMT+0 - Monitoring - A planned security update resulted temporary outage for some clients, which did not go as sooth as expected. Finally the security update is deployed and all systems are operational. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 55 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>19:45:01</var> GMT+0</small><br><strong>Resolved</strong> -
  All systems stable and problem is resolved..</p>
<p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>17:50:00</var> GMT+0</small><br><strong>Monitoring</strong> -
  A planned security update resulted temporary outage for some clients, which did not go as sooth as expected. Finally the security update is deployed and all systems are operational..</p>
]]>
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  <pubDate>Sun, 22 Sep 2024 17:50:00 +0000</pubDate>
  <link>https://status.thelearning-lab.com/incident/cm1dyxr5i00ee13iw88j31z30</link>
  <guid>https://status.thelearning-lab.com/incident/cm1dyxr5i00ee13iw88j31z30</guid>
</item>

<item>
  <title>There is a problem with logging in to the user application</title>
  <description>
    Type: Incident
    Duration: 14 minutes

    Affected Components: User APP
    Mar 20, 16:28:06 GMT+0 - Resolved - This incident has been resolved. Mar 20, 16:14:03 GMT+0 - Identified - We found the root cause, fix is on the way. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 14 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>16:28:06</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>16:14:03</var> GMT+0</small><br><strong>Identified</strong> -
  We found the root cause, fix is on the way..</p>
]]>
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  <pubDate>Mon, 20 Mar 2023 16:14:03 +0000</pubDate>
  <link>https://status.thelearning-lab.com/incident/clfh119b032961bfokrijtbfou</link>
  <guid>https://status.thelearning-lab.com/incident/clfh119b032961bfokrijtbfou</guid>
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